delivery + returns
here you'll find all the info you'll need about how we post, ship and deliver our parcels. if you desperately need your jewels delivering on a saturday, to the moon or you just need some further help, please contact us. we'd love to hear from you!| price | delivery time | signature required? | ||
|---|---|---|---|---|
| standard delivery | £1.99- | 1-3 working days- - - - - - - - - - - - - - - - - - - - - - - - - | no | automatically added at checkout |
| recorded delivery | £2.99 | 1-3 working days | yes | |
| next day delivery | £6.29 | next day** | yes |
EUROPEAN SHIPPING INFO
| price | delivery time | signature required? | ||
|---|---|---|---|---|
| standard shipping | £2.99- | 3-5 working days- - - - - - - - - - - - - - - - - - - - - - - - | no | automatically added at checkout |
| trackable shipping | £7.49 | 2-4 working days | yes |
WORLDWIDE SHIPPING INFO
| price | delivery time | signature required? | ||
|---|---|---|---|---|
| standard shipping | £2.99- | 5-7 working days- - - - - - - - - - - - - - - - - - - - - - - - | no | automatically added at checkout |
| trackable shipping | £7.49 | 4-6 working days | yes |
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RETURNS INFO
we will gladly refund or exchange any returns received within 7 days of receipt.
you must notify us online before you make a return or your return may not be processed. please contact us with the subject "return" via the contact form. please include your full name, transaction id and the reason for your return.
we'll get back to you within 24 hours with a returns address and info. please repack the item(s) and include your full name, transaction id and whether you would like a refund or an exchange (if exchange, please include the item name). you then need to return the package to a post office counter. remember to obtain and keep a certificate of postage from the post office since this will act as your proof of delivery.
refunds/exchanges are processed in 2-3 working days after receipt.
